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Gazelle

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22 complaints

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Gazelle is the nation's eCommerce company, providing a practical, responsible, rewarding way for consumers to get value for used electronics. The idea for Gazelle took route in Brookline, Mass. Gazelle is a service provided by Second Rotation, Inc., wherein the seller offers to sell to Gazelle some products, such as cell phones, laptops, digital cameras, MP3 players, video games and more. The corporate office of the company is based at

61 North Beacon St

Boston, MA 02134. Working hours are Monday through Friday from 9AM to 10PM Eastern time. To contact the customer service of the company one should write an email using the web site of the company.
Please try to contact Gazelle Customer Service directly prior to posting any complaints on this site.

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Gazelle Complaints & Reviews

Gazelle Reviews

Anonymous
Gazelle does not know what they are doing.
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

If you want to resell your electronic products, and are thinking about going to Gazelle, THINK AGAIN! This company is a wreck, and no one running knows what they are doing. They ar...

#315468
Apr 29, 2012
88

Anonymous
Gazelle - The old bait and switch!
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

Sent a 9800 Blackberry in for sale after getting a $132.00 quote online. The Gazelle website even had the same device, Torch and model #, 9800 listed to choose from. I filled out...

#307128
Mar 23, 2012
438

Anonymous
Gazelle - Robbed me of 200 dollars
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

I went online to gazelle and spoke to a Rep. N she said I would get $ 257 dollars for my iPhone and they only sent me $57 dollars I had no way to call them or write them to file a ...

#305028
Mar 15, 2012
398

Knightl54
Gazelle Worked As Advertised
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

Galelle purchased my old 3G iPhone for $43, exactly the quoted price, no hassles. The whole process took one week. I was worried by prominent negative reviews, but I am pleased wit...

#299213
Feb 22, 2012
234

Anonymous
Gazelle .com stole my cell phone
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

They offered me $70 to send it in and then they revised the offer to $0. the note states that it was because it's in poor condition but the automated chat system says that I di...

#293062
Jan 30, 2012
620

Anonymous
Gazelle is a WASTE
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

Gazelle is a WASTE!!! Gazelle is a fraud!!! They do not stand behind the offers that they make. Gazelle offered me $35 for the phone. Then I received an email saying the scree...

#287700
Jan 09, 2012
622

Anonymous
Gazelle is a SCAM!!!!
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

I received a quote for my old 3g 8gb iphone. I received an email after sending the iphone to gazelle stating the iphone screen was cracked. The iphone was in good working condit...

#285306
Dec 30, 2011
2848

Superdav...
Gazelle .com
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

This company promised the best price on buying your used electronic equipment. I my case it was a smart phone. You use there interactive web site to rate your equipment and they s...

#283274
Dec 22, 2011
732

Anonymous
Gazelle rip off
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

I sent a iPhone to the after they gave me a quote, after receiving the phone they agreed it was in perfect condition, but we're not going to give me the full amount because the...

#280493
Dec 09, 2011
1390

EmceeSpree
Gazelle is a Scam I'll Prove it!
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

So when you type in google if Gazelle is a scam the first thing you get in search is http://www.gazelle.com/is-gazelle-a-scam and it says it's BBB Accredited? Haha So any one can h...

#270764
Oct 26, 2011
5439

Angelina...
Gazelle - Theives
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

I got a HTC 4 Evo and I only owned it 3 months. I just sent it to them and they offered me $84 then they emailed back and said the offer was now $5 because of a problem with a func...

#268344
Oct 15, 2011
871

Anonymous
Only sell to Gazelle if you like throwing away money.
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

If you had the option of receiving $200 or $600, which would you choose? Well my guess is that you would take the $600. If you sell your old Iphone4 on Ebay you will receive 400 MI...

#268016
Oct 13, 2011
823

Anonymous
Gazelle shattered my phones screen!
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

I am pissed beyond measure. I chatted with gazelle.com. They guaranteed me over $75.00 for my sprint phone. They received the device. They took it out of the box, smashed/cracked t...

#264544
Sep 27, 2011
804

Anonymous
Be VERY VERY careful when dealing with Gazelle .
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

I never thought I'd be the kind of person to fall for a scam, but I'm afraid I have. I sent in my Android phone after Gazelle quoted me a potential $105 value for it. They ...

#237272
May 12, 2011
1112

Sundayst...
Gazelle - Fraud Theft Deception Bad / Hostile Threatening Customer Service No Phone Support
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

This is a  major ripoff ! . I sent two high dollar cameras to them, the cameras were signed for but Gazelle can't find them in the warehouse. Gazelle's response: "your try...

#236803
May 10, 2011
1076

Margina
Gazelle was better than fine!
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

We sent in our old Verizon Versa phone and Gazelle estimated that they'd pay us $43. We did have the original box, so that helped with the price. But instead of paying us $43, af...

#216522
Jan 15, 2011
1352

Yz2010
Gazelle - I feel disappointed
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

I sent them my used Toshiba laptop. It was in good condition, everything was working fine and I'm very careful with my electronics So I was pretty sure I would get a decent amoun...

#212859
Dec 22, 2010
968

Highscho...
Gazelle not a place to sell cameras!
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

It's a rip-off. Gazelle.com quotes high so people send it their stuff. I was quoted $224, they offered $50 once they had the camera. I was quoted $445, you offered $100. Pe...

#200525
Sep 29, 2010
797

Anonymous
I also was scammed by Gazelle - bait and switch
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

I also got a quote on my "retired" IPHONE. I described it perfectly and was then "docked" 20 dollars with no notification. I contacted their support and they said they sent an em...

#192506
Aug 04, 2010
903

Jblack62...
Gazelle ripped me off, stole/lost my $450 Canon lens
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

 I recently sent in a Canon 40D with 28-135mm lens in the original Canon packaging for Gazelle to buy.  It was received within a few days and sat waiting for inspection for days...

#191852
Jul 31, 2010
1423

Anonymous
Gazelle .com is a major rip off!!
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

I sent gazelle.com my Lg Dare. They offered me $61 dollars for it, but when they got it they said it had water damage. I had the phone working and making call until the Friday May ...

#183576
May 26, 2010
2118

Amichjr
Gazelle rip off after they receive your product
5.0 61 North Beacon St BostonMA02134 617-440-7582 https://www.gazelle.com/contact

I went to Gazelle.com and got an estimate for the selling of my Palm Treo Pro Phones (2) which I had just purchased maybe 4 months ago. I sent everything required to get full price...

#162222
Nov 17, 2009
18746
Reviews 1-22 of 22

Related Information

Appliances and Electronics
Appliance is a device or piece of equipment designed to perform a specific task and typically this task is a domestic one. Appliances can be different tools or apparatuses such as electrical and gas appliances, domestic appliances, household devices, machines, instruments, and gadgets. All appliances are divided into small appliances and major appliances. Major appliances are those domestic appliances that usually perform some routine work and are large. These major appliances can be used for cooking, washing the dishes, washing and drying clothes, and so much more. Small appliances can be used for cooking as well. Generally, all the appliances use electricity. Most of companies that sell household appliances have a lot of convenient credit programs. They also make it very easy to apply for credit online. There is a wide range of different household appliances used in kitchen: refrigerators, freezers, coffee grinders, deep fryers, egg beater, fondue pot, cooking products; and many other devices used in a household: dishwashers, washers, dryers, compactors, disposers, venting systems, water systems, room air conditioners, dehumidifiers, small appliances and electronics, and so much more. Earlier people could easy get along without any appliances, but at the present time it seems to be rather difficult. Not so many individuals can imagine their lives without a cup of coffee in the morning made in a coffee machine or washing their clothes with their own hands. That is how we presently depend on technology.

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