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Gazelle

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19 complaints

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Gazelle is the nation's eCommerce company, providing a practical, responsible, rewarding way for consumers to get value for used electronics. The idea for Gazelle took route in Brookline, Mass. Gazelle is a service provided by Second Rotation, Inc., wherein the seller offers to sell to Gazelle some products, such as cell phones, laptops, digital cameras, MP3 players, video games and more. The corporate office of the company is based at

61 North Beacon St

Boston, MA 02134. Working hours are Monday through Friday from 9AM to 10PM Eastern time. To contact the customer service of the company one should write an email using the web site of the company. Please try to contact Gazelle Customer Service directly prior to posting any complaints on this site.

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Gazelle Complaints & Reviews

Gazelle Reviews

Knightl54
Gazelle Worked As Advertised

Galelle purchased my old 3G iPhone for $43, exactly the quoted price, no hassles. The whole process took one week. I was worried by prominent negative reviews, but I am pleased wit...

#299213
Feb 22, 2012
7

Anonymous
Gazelle.com stole my cell phone

They offered me $70 to send it in and then they revised the offer to $0. the note states that it was because it's in poor condition but the automated chat system says that I di...

#293062
Jan 30, 2012
190

Anonymous
Gazelle is a WASTE

Gazelle is a WASTE!!! Gazelle is a fraud!!! They do not stand behind the offers that they make. Gazelle offered me $35 for the phone. Then I received an email saying the scree...

#287700
Jan 09, 2012
308

Anonymous
Gazelle is a SCAM!!!!

I received a quote for my old 3g 8gb iphone. I received an email after sending the iphone to gazelle stating the iphone screen was cracked. The iphone was in good working condit...

#285306
Dec 30, 2011
1125

Superdav...
Gazelle.com

This company promised the best price on buying your used electronic equipment. I my case it was a smart phone. You use there interactive web site to rate your equipment and they s...

#283274
Dec 22, 2011
467

Anonymous
Gazelle rip off

I sent a iPhone to the after they gave me a quote, after receiving the phone they agreed it was in perfect condition, but we're not going to give me the full amount because the...

#280493
Dec 09, 2011
831

EmceeSpree
Gazelle is a Scam I'll Prove it!

So when you type in google if Gazelle is a scam the first thing you get in search is http://www.gazelle.com/is-gazelle-a-scam and it says it's BBB Accredited? Haha So any one can h...

#270764
Oct 26, 2011
3064

Angelina...
Gazelle - Theives

I got a HTC 4 Evo and I only owned it 3 months. I just sent it to them and they offered me $84 then they emailed back and said the offer was now $5 because of a problem with a func...

#268344
Oct 15, 2011
652

Anonymous
Only sell to Gazelle if you like throwing away money.

If you had the option of receiving $200 or $600, which would you choose? Well my guess is that you would take the $600. If you sell your old Iphone4 on Ebay you will receive 400 MI...

#268016
Oct 13, 2011
667

Anonymous
Gazelle shattered my phones screen!

I am pissed beyond measure. I chatted with gazelle.com. They guaranteed me over $75.00 for my sprint phone. They received the device. They took it out of the box, smashed/cracked t...

#264544
Sep 27, 2011
645

Anonymous
Be VERY VERY careful when dealing with Gazelle.

I never thought I'd be the kind of person to fall for a scam, but I'm afraid I have. I sent in my Android phone after Gazelle quoted me a potential $105 value for it. They ...

#237272
May 12, 2011
941

Sundayst...
Gazelle - Fraud Theft Deception Bad / Hostile Threatening Customer Service No Phone Support

This is a  major ripoff ! . I sent two high dollar cameras to them, the cameras were signed for but Gazelle can't find them in the warehouse. Gazelle's response: "your try...

#236803
May 10, 2011
920

Margina
Gazelle was better than fine!

We sent in our old Verizon Versa phone and Gazelle estimated that they'd pay us $43. We did have the original box, so that helped with the price. But instead of paying us $43, af...

#216522
Jan 15, 2011
1169

Yz2010
Gazelle - I feel disappointed

I sent them my used Toshiba laptop. It was in good condition, everything was working fine and I'm very careful with my electronics So I was pretty sure I would get a decent amoun...

#212859
Dec 22, 2010
836

Highscho...
Gazelle not a place to sell cameras!

It's a rip-off. Gazelle.com quotes high so people send it their stuff. I was quoted $224, they offered $50 once they had the camera. I was quoted $445, you offered $100. Pe...

#200525
Sep 29, 2010
695

Anonymous
I also was scammed by Gazelle - bait and switch

I also got a quote on my "retired" IPHONE. I described it perfectly and was then "docked" 20 dollars with no notification. I contacted their support and they said they sent an em...

#192506
Aug 04, 2010
783

Jblack62...
Gazelle ripped me off, stole/lost my $450 Canon lens

 I recently sent in a Canon 40D with 28-135mm lens in the original Canon packaging for Gazelle to buy.  It was received within a few days and sat waiting for inspection for days...

#191852
Jul 31, 2010
1261

Anonymous
Gazelle.com is a major rip off!!

I sent gazelle.com my Lg Dare. They offered me $61 dollars for it, but when they got it they said it had water damage. I had the phone working and making call until the Friday May ...

#183576
May 26, 2010
1759

Amichjr
Gazelle rip off after they receive your product

I went to Gazelle.com and got an estimate for the selling of my Palm Treo Pro Phones (2) which I had just purchased maybe 4 months ago. I sent everything required to get full price...

#162222
Nov 17, 2009
16751
Reviews 1-19 of 19

Related Information

Appliances and Electronics
Appliance is a device or piece of equipment designed to perform a specific task and typically this task is a domestic one. Appliances can be different tools or apparatuses such as electrical and gas appliances, domestic appliances, household devices, machines, instruments, and gadgets. All appliances are divided into small appliances and major appliances. Major appliances are those domestic appliances that usually perform some routine work and are large. These major appliances can be used for cooking, washing the dishes, washing and drying clothes, and so much more. Small appliances can be used for cooking as well. Generally, all the appliances use electricity. Most of companies that sell household appliances have a lot of convenient credit programs. They also make it very easy to apply for credit online. There is a wide range of different household appliances used in kitchen: refrigerators, freezers, coffee grinders, deep fryers, egg beater, fondue pot, cooking products; and many other devices used in a household: dishwashers, washers, dryers, compactors, disposers, venting systems, water systems, room air conditioners, dehumidifiers, small appliances and electronics, and so much more. Earlier people could easy get along without any appliances, but at the present time it seems to be rather difficult. Not so many individuals can imagine their lives without a cup of coffee in the morning made in a coffee machine or washing their clothes with their own hands. That is how we presently depend on technology.

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