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Appraised my near perfect condition Verizon iPhone 5s for $201. Sent it in and got a counter offer of $151.

Their reason given was because they claimed my phone was T Mobile and not Verizon. I have never had T Mobile in my life and I have had Verizon for about 15 years. I had them send my phone back and I will go elsewhere even if I don't get better somewhere else out of principle. After that, my curiosity caused me to check Gazelle's appraisal of my phone again and it is now $151.

They just didn't want to honor the original price so they used a bull$#*! excuse.

Reason of review: Pricing issue.

Monetary Loss: $50.

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