filters
state:
Show
city:
Show
product:
Show
I gave Gazelle a try, having read good reviews. The first iphone6 phone I received from Gazelle died in two days and wouldn't turn back on. They took that back and sent me a second. The second one started deteriorating in battery life shortly after the 30 day warranty...
Read more
#1143231
Reply to reviews
4 years ago I used Gazelle and was very satisfied. This year I tried selling an iPhone. They asked me to do several things to deactivate the phone via emails and then they suddenly told me my phone was not from Verizon so they can’t give me any money for it. I BOUGHT...
Read more
#1127711
Reply to reviews
I ordered a macbook pro from Gazelle 6 days ago. Never got notice it had shipped, so I phoned customer service. Seems it never shipped because "it failed inspection". Obviously what actually happened was they oversold, but they weren't going to say that. And then,...
Read more
1.4
#1123336
Reply to reviews

Gazelle - Shitty

Gazelle
#1134360
When I go to my account it says I don't have an order with them. I've called them 2 times, no answer. I emailed them 3 times before I had to go on Google for a different email and they FINALLY responded saying they 'found' my order. Wtf. You 'found' my order? And I paid the extra $25.99 for express shipping on Wednesday. It's now MONDAY and still NOTHING.
Comment
Show

Gazelle - Damage during shipping, no response

Gazelle
#1112076
1.0
Details
Had an offer from Gazelle for $207 on 27” APPLE LED monitor. Worked like new. They claim screen was broken and withdrew offer. I contacted them twice about shipping claim and no response from them at all.
Comment
Show
Advertised vs Delivered
Customer service
Delivery Service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Website

Gazelle - Returnd

Gazelle
#1109040
Well the ipad didnt work do great but thier return service was great infact ill be buying a laptop from them
Comment
Show

Gazelle - Didn't get cheque

Gazelle
#1092058
1.0
Details
Sent a iPhone to them and was supposed to get 140. They emailed me after a while to say my cheque was returned and to verify address. The address they put in their email is the exact address I live at so nothing left for me to verify. I had to send an email to ask why it's returned if the address is correct. I sent another email asking them about my cheque. I would like to receive my cheque.
Comment
Show
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
Bought two iphones in the past year. One died within three months and the other within 8 months. Absolute crap. Will only buy from Apple from now on. Saved a few bucks buying from gazelle but it cost me in the end. They only offer a 30 day risk free guarantee. Never...
Read more
2.8
#1122941
Reply to reviews
Based on my experience in attempting to SELL an iPhone to Gazelle, I would not do business with them if they were giving away phones for free. In their marketing to solicit upgraders to sell their used phones, they bait-and-switch their offers, claiming defects where...
Read more
1.4
#1119461
Reply to reviews
I tried to move to T-Mobile from AT&T. T-Mobile said the porting was not working. I called AT&T and they said my phone is locked and the IMEI for that phone has a large unpaid past due balance. I called Gazelle.com who said they would never sell me a phone that is tied...
Read more
1.0
#1119099
Reply to reviews
My iPhone 6s recently died, but was insured. I received a brand new iPhone 7s, but decided to sell it to Gazelle, since I plan on purchasing the iPhone X when it comes out. I mailed my new iPhone 7s in its original box to Gazelle. After a few weeks, they emailed me...
Read more
1.0
#1116854
Reply to reviews
Got quoted price of 140.00 for samsung galaxy s6 128gb. Near flawless condition. Sent phone fully charged in box it was purchased from Verizon in. Also made sure box was protected so no damage would occur in shipping. Received email today from Gazelle stating they were...
Read more
1.0
#1113231
Reply to reviews
I purchased an iPhone 6s from Gazelle as I had been informed by an IT person they were great! So after browsing their website I selected one. I purchased one in the middle category. I do not talk on the phone much so I did not realize that it was possibly defective for...
Read more
2.2
#1098216
Reply to reviews
Purchased iPhone 6 Plus on 8/1/17 It was defective - white flashing band at top of screen and unresponsive to touch commands. So I called and got RO 8/18/17 and returned it. They sent receipt of returned phone 8/25 That was their last communication despite my 2 phone...
Read more
Anonymous
Rob

After advising PaPal of the reluctance of Gazelle to issue my refund I then called my credit card company that funds my PayPal account. THe CC Co. immediately refunded my mon...

1.2
I didn't like
  • Returned item where is my refund
#1094298
Reply to reviews