Tried to purchase an iPhone from Gazelle in July. I tried to buy an iPhone and each time I placed my order, it would alert me that their fraud system had "detected a duplicate order" and prompted me to enter my information yet again. The order had actually gone...
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#1073676
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Gave money , yet to get anything. I bought a used good condition iPhone 6 64G space grey from them and have yet to get any emails regarding shipping or tracking . Only an email telling me they took the money out of my account. I contacted customer support yesterday...
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3.1
#980538
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Resolved

Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
This is my first and last transaction with Gazelle. I read articles beforehand and thought I was dealing with a reputable, experienced, and organized company. I've had problem after problem, after even more problems on top of that... The only good in any of this is:...
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Anonymous
Anonymous

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3.1
I liked
  • Decent price
  • Speedy emails with higher-ups
  • Fast turn-around
I didn't like
  • Insufficient return packaging materials
  • Unable to intercept return package
  • Inability to communicate to other gazelle departments
#963280
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I should have never trusted TrustPilot.com reviews! The first time I sent in my phone, Gazelle said it still had my Google account on it and offered $20 (on a $165 phone). I didn't think this was possible since I wiped the phone clean (factory-reset), but...
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2.0
#961435
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tl;dr Phones sold by Gazelle can still be blacklisted. I purchased two iphone 5's from Gazelle last December 2013, for a Christmas gift for my mother-in-law and one for my wife. A few days ago, my mother-in-law contacted me to tell me the phone was no longer receiving...
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elchamber88
elchamber88

*** it. I know you got your update, but still sucks that this happened. Another reason why not to purchase anything on the internet used until the business of selling used i...

2.0
#553738
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