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Went thru all steps to sell my iPhone to Gazelle. Had used them once before w/no issue.

Got an email this am saying I had to delete Find my Phone as their inspection showed this was still active. Did that. Several hours later, got another email saying my iPhone screen/case was broken! This phone was perfect before I shipped it to them.

How did they know Find my iPhone was still active if I had a broken phone- & why didn't they say that 1st?

Either Gazelle is lying or their people broke my phone.

Now I'm going to get a broken phone returned to me. Not fair:-(

This reviewer shared experience about "bait & switch" and wants this business to offer any options to resolve the issue as the author lost $52. This person is overall dissatisfied with Gazelle. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about Gazelle.

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