Went thru all steps to sell my iPhone to Gazelle. Had used them once before w/no issue.
Got an email this am saying I had to delete Find my Phone as their inspection showed this was still active. Did that. Several hours later, got another email saying my iPhone screen/case was broken! This phone was perfect before I shipped it to them.
How did they know Find my iPhone was still active if I had a broken phone- & why didn't they say that 1st?
Either Gazelle is lying or their people broke my phone.
Now I'm going to get a broken phone returned to me. Not fair:-(
This reviewer shared experience about "bait & switch" and wants this business to offer any options to resolve the issue as the author lost $52. This person is overall dissatisfied with Gazelle. Reviewer wants customer support to reach our to him or her ASAP for further discussion of this matter.
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