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1.0

Ordered phone from Gazelle, 1 day later I received the following message: "An order you recently placed on our website has had its status changed. The status of order #124**** is now Cancelled" No reason as to why the order was cancelled, but most of all....I was CHARGED FOR A CANCELLED ORDER!

(That is robbery). Honestly, what type of business is this.

Placing an order and getting "Thanks for your order......Weโ€™ll send your tracking information as soon as your order ships." only to get a suprise e-mail the next day that your order has been reversed, but thank you for your money! Now, I have to go through the inconvenience of disputing this with PayPal and Gazelle.

Reason of review: Poor customer service.

Monetary Loss: $349.

Preferred solution: Full refund.

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