Manufacturer: Gazelle Category: Trade-in Clear all filters (10 of 10 reviews match)
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I never had a problem with Gazelle before. I deposited the check from Gazelle ($80.00) and a week later my bank send me a notice of insufficient funds and a bank charge of $12.00 for the returned check. So It actually cost me $12 to give my phone away. I have yet to...
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Anonymous
jeff pearl

just happened to me. In Illinois after 30 days I can take them to small claims court.

Anonymous
Anonymous

The same just happened to me. I also got hit with a $12 fee so now i'm out an Iphone 6 which was worth $160 according to Gazelle and a new bank fee. I was surprised since I ...

Product
Gazelle Apple Cell Phone Trade-in
#993529
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When Gazelle received the phone, they emailed me that it was in 'very good' condition and that I would only be paid $165. They also promised a $30 credit to be used on their website. However, the credit was buried in an email with a disclaimer stating that the credit...
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1.0
Product
Gazelle Apple Cell Phone Trade-in
I liked
  • Very dissatisfied
I didn't like
  • Bait and switch
  • Total bait and switch scam
#984057
Reply to reviews
You know I sent that iPhone 5 to them, I got a response back that said your phone was inspected and it cleared everything so they were suppose to send me a check for $95 and I've been waiting a while now, and they are so Dam slow there like snails, now I've received...
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Gazelle Apple Cell Phone Trade-in
#978743
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Gazelle Apple Cell Phone Trade-in Review

#1002133
1.0
I've submitted 3 phones: 2 were recycled because thy claim I didn't respond to their email (which I never received); a third has been pending for 2 weeks. I find their system to be larcenous.
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Gazelle told me my phone was locked and offered me almost half. But I bought from apple for full price no payment plan unlocked and then they had the nerve to say it was worn. I kept it in plastic and protected the screen . iPhone 6 plus had for 4 months upgraded to a...
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Gazelle Apple Cell Phone Trade-in
#978673
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Gazelle deducted $40+ from the agreed upon price. Second phone had cracks and we sent it in "as is" and they said we would get $80. They have logged the receipt of the phone but have not sent an offer. Three emails to their customer service have gone unanswered or...
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1.0
Product
Gazelle Apple Cell Phone Trade-in
I liked
  • Easy process
I didn't like
  • Bait and switch total scam tactic
#976716
Reply to reviews
I got an email saying that my phone (iPhone 5s) wouldn't turn on so instead of paying me $100 they offered my $20.I declined because I knew it was working when I sent it to them. They responded that I would get delivery instructions in a few days. About 15 days later I...
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MarlysB
MarlysB

They did same thing to me! Told me my iphone 6 was worth $175. It worked fine when I shipped it, but now I get an email today saying phone doesn't turn on so they are offeri...

Product
Gazelle Apple Cell Phone Trade-in
#973091
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This site gives you a high price to lure you into sending your phone to them.It takes forever for their box to arrive. Then it takes forever for them to "assess" your phone, and then they pay you 40% LESS than the original price they quoted!!! They "find" problems or...
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smokepetfree
smokepetfree

This happened to me with the phone I sent in this month. It turned out the evaluator was checking the condition of two phones at once. This is against their rules, and they re...

1.4
Product
Gazelle Apple Cell Phone Trade-in
I didn't like
  • False advertising
  • Total scam business
  • Bait and switch total scam tactic
#947843
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On September 18 I mailed an iPhone 6S silver AT&T to Gazelle for $282 reimbursement. This phone was erased by the head of IT at my company. iTunes sent me a verification that this phone had been removed from Find My Phone. On September 25 , Gazelle sent me an...
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Anonymous
Anonymous

Exactly what has happened to me. Send in a fine unlocked 6s, got message from them that the phone was locked and to remove it from my AppleID. Then got a message that the phon...

1.0
Product
Gazelle Apple Cell Phone Trade-in
#938996
Reply to reviews
Sent them an unlocked iPhone 6S, shut off find my iPhone (have the apple confirmation of removal from my account) two weeks later I get emails saying its locked to Find My iPhone and the price would be reduced from, $280 to $75. I declined and got the phone back to...
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Anonymous
Dave

This company is working on the edges of legality. Avoid it -- it depends too much on ripping people off to make a profit!

Product
Gazelle Apple Cell Phone Trade-in
#937264
Reply to reviews