Manufacturer: Gazelle Category: Trade-in Clear all filters (15 of 15 reviews match)
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Sent in my iphone andshould have been given a check for $160, instead they came up with a bogus reason as to why I can't get said check.Then the email they sent me wouldn't let me agree to the transaction update saying that I won't be getting the check but they will...
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1.0
Product
Gazelle Apple Cell Phone Trade-in
I didn't like
  • Total bait and switch scam
#1083590
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sent my i phone 6 as instructed and after a month of no money i emailed them and got no response.when i investigated on their site track my payment they said its being recycled and no money. total bull$#*! the phone still worked!!!!! i just got a i 7 because the screen...
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1.0
Product
Gazelle Apple Cell Phone Trade-in
I didn't like
  • Robbed
  • No proof of what they claimed
  • Total bait and switch scam
#1081227
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I never had a problem with Gazelle before. I deposited the check from Gazelle ($80.00) and a week later my bank send me a notice of insufficient funds and a bank charge of $12.00 for the returned check. So It actually cost me $12 to give my phone away. I have yet to...
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Anonymous
jeff pearl

just happened to me. In Illinois after 30 days I can take them to small claims court.

Anonymous
Anonymous

The same just happened to me. I also got hit with a $12 fee so now i'm out an Iphone 6 which was worth $160 according to Gazelle and a new bank fee. I was surprised since I ...

Product
Gazelle Apple Cell Phone Trade-in
#993529
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Gazelle - Didn't get cheque

#1092058
1.0
Details
Sent a iPhone to them and was supposed to get 140. They emailed me after a while to say my cheque was returned and to verify address. The address they put in their email is the exact address I live at so nothing left for me to verify. I had to send an email to ask why it's returned if the address is correct. I sent another email asking them about my cheque. I would like to receive my cheque.
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Gazelle Apple Cell Phone Trade-in Review

#1002133
1.0
Details
I've submitted 3 phones: 2 were recycled because thy claim I didn't respond to their email (which I never received); a third has been pending for 2 weeks. I find their system to be larcenous.
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Gazelle Apple Cell Phone Trade-in Review

#897846
1.4
Details
I sent in my Iphone 6splus on july 19,2016. Now it's Aug.9,2016 they have my phone and my money. Nothing has been done to fix this. I have never been ognored as bad as by, GAZELLE.COM.
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Warranty
Website
When Gazelle received the phone, they emailed me that it was in 'very good' condition and that I would only be paid $165. They also promised a $30 credit to be used on their website. However, the credit was buried in an email with a disclaimer stating that the credit...
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1.0
Product
Gazelle Apple Cell Phone Trade-in
I liked
  • Very dissatisfied
I didn't like
  • Bait and switch
  • Total bait and switch scam
#984057
Reply to reviews
You know I sent that iPhone 5 to them, I got a response back that said your phone was inspected and it cleared everything so they were suppose to send me a check for $95 and I've been waiting a while now, and they are so Dam slow there like snails, now I've received...
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Gazelle Apple Cell Phone Trade-in
#978743
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Gazelle told me my phone was locked and offered me almost half. But I bought from apple for full price no payment plan unlocked and then they had the nerve to say it was worn. I kept it in plastic and protected the screen . iPhone 6 plus had for 4 months upgraded to a...
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Gazelle Apple Cell Phone Trade-in
#978673
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Gazelle deducted $40+ from the agreed upon price. Second phone had cracks and we sent it in "as is" and they said we would get $80. They have logged the receipt of the phone but have not sent an offer. Three emails to their customer service have gone unanswered or...
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1.0
Product
Gazelle Apple Cell Phone Trade-in
I liked
  • Easy process
I didn't like
  • Bait and switch total scam tactic
#976716
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I got an email saying that my phone (iPhone 5s) wouldn't turn on so instead of paying me $100 they offered my $20.I declined because I knew it was working when I sent it to them. They responded that I would get delivery instructions in a few days. About 15 days later I...
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MarlysB
MarlysB

They did same thing to me! Told me my iphone 6 was worth $175. It worked fine when I shipped it, but now I get an email today saying phone doesn't turn on so they are offeri...

Product
Gazelle Apple Cell Phone Trade-in
#973091
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This site gives you a high price to lure you into sending your phone to them.It takes forever for their box to arrive. Then it takes forever for them to "assess" your phone, and then they pay you 40% LESS than the original price they quoted!!! They "find" problems or...
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smokepetfree
smokepetfree

This happened to me with the phone I sent in this month. It turned out the evaluator was checking the condition of two phones at once. This is against their rules, and they re...

1.4
Product
Gazelle Apple Cell Phone Trade-in
I didn't like
  • Bait and switch total scam tactic
  • False advertising
  • Total scam business
#947843
Reply to reviews
On September 18 I mailed an iPhone 6S silver AT&T to Gazelle for $282 reimbursement. This phone was erased by the head of IT at my company. iTunes sent me a verification that this phone had been removed from Find My Phone. On September 25 , Gazelle sent me an...
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Anonymous
Anonymous

Exactly what has happened to me. Send in a fine unlocked 6s, got message from them that the phone was locked and to remove it from my AppleID. Then got a message that the phon...

1.0
Product
Gazelle Apple Cell Phone Trade-in
#938996
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