Gazelle Samsung Cell Phone Trade-in Reviews

Had an experience with Gazelle Samsung Cell Phone Trade-in? Submit review

Most Helpful Review

Gazelle is a complete SCAM!!! 1 of 1 people found it helpful
00 for my Samsung Galaxy S5 and sent the phone in which was in perfect condition. I just received an email saying my phone would not power on and they suggested recycling. My phone was sent in flawless condition and worked perfectly. This company is a bait and switch and I hope there is some sort of class action lawsuit against them . Don't be fooled or tricked into using them. The Ads and promises are fraudulent and after reading the other...
Read more
I didn't like
  • Disaggrement on condition
Several days later, Gazelle sent an email saying the phone would not power on and that the offer for my Galaxy S5 went from $70 to "Recycling". I was out of town and didn't respond within the 4 day window, so they claim to have gone ahead and recycled it. I'm curious what troubleshooting techniques they employed, if any, or was it just incompetence, where someone made a mistake processing my transaction and my phone was actually packaged and...
Read more
I liked
  • Easy process
I didn't like
  • False assessment of item condition