Manufacturer: Gazelle Category: Trade-in Clear all filters (8 of 8 reviews match)
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Gazelle - You have got to be kidding me
Bought a Samsung Galaxy S7 from Gazelle this past week. Received phone today. Went to setup phone and Google is requiring account information from previous owner to continue with phone setup due to a hard reset. I can't believe they would ship out a phone that wasn't...
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2.7
Product
Gazelle Samsung Cell Phone Trade-in
#1069438
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I don't understand the positive reviews or their association with Amaxon. This happened twice. I should have known better, fool me once...... I would be better off dealing with my carrier. Gazelle has very limited contact information, and I feel at a disadvantage in...
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1.0
Product
Gazelle Samsung Cell Phone Trade-in
#997586
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I sent them my Samsung Galaxy S5 in a good condition and they offered me $60. After couple of weeks waiting for my $60 i contacted them but havent heard back. I contacted them again and finally got through. They told me that they sent me an email offering $0 because...
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1.1
Product
Gazelle Samsung Cell Phone Trade-in
#983807
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I sent in a Samsung Galaxy S6 active in flawless condition and in working order. It had a value of $100.00. I also received an email saying it would not power on, had a value of $0.00. They suggested recycling. I am having it shipped back instead; however, I question...
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smokepetfree
smokepetfree

Did you ever get your phone back? If it isn't resolved yet, I highly recommend contacting the Senior Manager of Device Processing, Dan Brummert (Dbrummert@______) fill in gaze...

1.5
Product
Gazelle Samsung Cell Phone Trade-in
#935245
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00 for my Samsung Galaxy S5 and sent the phone in which was in perfect condition. I just received an email saying my phone would not power on and they suggested recycling. My phone was sent in flawless condition and worked perfectly. This company is a bait and switch...
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Product
Gazelle Samsung Cell Phone Trade-in
I didn't like
  • Disaggrement on condition
#918685
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Several days later, Gazelle sent an email saying the phone would not power on and that the offer for my Galaxy S5 went from $70 to "Recycling". I was out of town and didn't respond within the 4 day window, so they claim to have gone ahead and recycled it. I'm curious...
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1.9
Product
Gazelle Samsung Cell Phone Trade-in
I liked
  • Easy process
I didn't like
  • False assessment of item condition
#858031
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Gazelle Samsung Cell Phone Trade-in Review

#939354
3.3
After posting my complaint Gazelle reevaluated the phone, stated that it was in working condition, and changed their offer to $115.00 for the phone.
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Gazelle Samsung Cell Phone Trade-in Review

#889370
Wish I would have found this site before sending them my phone. They offered $40 for Galaxy S4 which was working perfectly when I put it in their box to ship to them. I received and email saying the new offer was $0 because it would not turn on. BS!!!!!!! I will see if they actually send my phone back. I have my doubts. This place is a total scam!!!!
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