Product: Gazelle Trade-in Clear all filters (10 of 10 reviews match)
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I used Gazelle to sell items once or twice monthly for many years. Now, it has become painful. Perfect condition (like out of the box perfect) items have offers lowered due to “wear” or “scratches”. Boxes disappear in their warehouse for weeks and require multiple...
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1.3
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Gazelle Trade-in
#1182141
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Never received an estimate for my phone, when i got ahold of customer service, it was reviewed to be broken, cracked and badly damaged, which it was not.Is there a point to ask for my phone back, it can't possibly be the phone I sent. I should have taken down the...
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2.1
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Gazelle Trade-in
#1004305
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Funny, Apple takes EXTREME care in the packaging of items and FedEx as the shipper, so I find it hard to accept that poor packaging and FedEx shipping "damaged" the device to Gazelle requiring a "lower" offer. Also, who is to say if I request a return, "they" don't...
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2.0
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Gazelle Trade-in
I didn't like
  • No recourse
  • Could damage on return protecting themselves
#928528
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Gazelle Trade-In Review

I sent in my phone with no scratches and the price was suppose to be 100 . It was an unlocked phone with no scratches or anything. I use to like this company but it's clear that they are ver dishonest. They emailed me saying my phone was cracked . I'm highly pissed . They are scammers !
1.8
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Gazelle Trade-in
#919799
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Ok 15 days total this whole process of getting the device checking it over and getting it approved.OK it is approved already. What is taking so long for the $$$$$ These people are idiots. Will not be doing business with them anymore... Furthermore, I will not be...
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1.0
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Gazelle Trade-in
I didn't like
  • Lies
#901155
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Gazelle Trade-In Review

I was told to send my laptop and they would give me $100.00. They gave me $15.00. L
Plymouth, Indiana
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Gazelle Trade-in
#847185
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Gazelle Trade-In Review

I sold my brand new IPhone 6 to gazelle and never got my money so when I called to ask what had happened when I brought it up the lady hung up on me 4 times I'm ready to sue.
1.0
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Gazelle Trade-in
#767795
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Sent iphone 5s in great shape .they said 150 dollars they sent $20 unacceptable scam i want full refund or my iphone back
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Anonymous
Anonymous

Yep - just sent in a perfect condition iphone 5 and they sent me $20 instead of the money promised. A bait and switch tatic indeed. They said they emailed and assumed I receiv...

1.0
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Gazelle Trade-in
#727659
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Gazelle Trade-In Review

I was offered $195.00 for my I-phone 6-S, 64 GB. They sent me a shipping box late, and then said not in good shape and counter offered only $30.00. Switch and bait, I hope Inhet my phone back. Everyone needs to avoid this scam. Wasted 30 days!
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Gazelle Trade-in
#674918
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Originally offered me $185 if everything was in working condition and included box, original charger, earbuds, etc. I sent this to them in mint condition only to receive an email a few days later saying they lowered their offer to $65. I refuse the offer so they decide...
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1.0
Product
Gazelle Trade-in
I didn't like
  • Cheated
  • Being scammed
  • Robbed
#674481
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