I regret buying a refurbished iPhone 4 from Gazelle
The battery never held a charge, and I tried everything! I went online, I spoke to Gazelle, who told me to try this and that...all made no difference.
Then the 30 day warranty expired and I couldn't send it back. I messaged Gazelle and they were indifferent, their warranty had expired. They could have at least mentioned the phone was still under Apple's manufacturer warranty --but why should they bother ?? Apparently it's my problem not theirs.
I had the battery replaced at Cellphone CPR unknowingly voiding the warranty and that made no difference. I called Apple who were very nice, could remotely check the phone apparently, but since I had voided the warranty, would not replace it.
I'm out over $250. Gazelle is a horrible company --don't buy from them.
Reason of review: Damaged or defective.
Monetary Loss: $275.
Preferred solution: Full refund.
Gazelle Pros: Very dissatisfied.
Gazelle Cons: Customer service not helpful.
Location: Granite Bay, California
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