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2.4

The battery never held a charge, and I tried everything! I went online, I spoke to Gazelle, who told me to try this and that...all made no difference.

Then the 30 day warranty expired and I couldn't send it back. I messaged Gazelle and they were indifferent, their warranty had expired. They could have at least mentioned the phone was still under Apple's manufacturer warranty --but why should they bother ?? Apparently it's my problem not theirs.

I had the battery replaced at Cellphone CPR unknowingly voiding the warranty and that made no difference. I called Apple who were very nice, could remotely check the phone apparently, but since I had voided the warranty, would not replace it.

I'm out over $250. Gazelle is a horrible company --don't buy from them.

Reason of review: Damaged or defective.

Monetary Loss: $275.

Preferred solution: Full refund.

Gazelle Pros: Very dissatisfied.

Gazelle Cons: Customer service not helpful.

Location: Granite Bay, California

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