Sent 3 phones in one box. All practically brand new and in perfect condition.
They broke one and returned it to me. Said the 2nd was a different model than what I sent and were sending me a check for a lower amount then what they promised (I never received the check). Said the 3rd was scratched when it wasn't and I told them just to send it back to me. They never did.
Basically I've sent them several hundred dollars worth of phones and I have nothing a month later.
They never actually respond to customer service emails just send automated responses. They are crooks and a sham!
Review about: Gazelle Trade-in.
Reason of review: Poor customer service.