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Gazelle - September 2018

I sent 3 devices in to gazelle. They tried to play me on two of the devices and said that my LTE iPad Pros 10.5 and 12.9 with 512GB each weren't what I sent in. Once I proved to her that they were, she sad one was already processed but sh could SEE about adjusting the price and that the other would be checked again!? I will NEVER deal with them again and will get a lawyer if necessary.
1.0
Details
Additional Fees
Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1361223
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I received an offer for $120 for my iPhone 6+, I had purchased new through Verizon. My phone had always been in an otter box case and had a glass screen protector from Day 1. The only time it was removed from the case was when I carefully placed it in their box for...
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1.0
#1358420
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I purchased a new Iphone 8 from Verizon and refused their trade in offer of $90 for my Iphone 6+ because I had received an offer price from Gazelle of $120. When Gazelle received the phone, they dropped their price to $75 claiming the phone was an unlocked phone rather...
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1.0
I didn't like
  • Bait and switch
#1355641
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I purchased a iPhone 6s-plus in February of this year and the phone has crashed and burn with in 6 months. Their return window is absolutely a joke because they know that the junk they sell will not last a year. These people are criminal because the prices they charge...
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2.1
I liked
  • Dissatisfied
I didn't like
  • Cheated
#1334347
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I have been cheated. I was given a $285 quote for my 12.9” 128gb 1st Gen iPad Pro by Gazelle.com. It had some small scratches, which lowered the price from $305. I desperately needed the money, so I accepted it. They sent me a large Gazelle logo’d box with heavy...
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2.3
#1333010
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I bought a computer from Gazelle last September. 2014 Macbook air. Not even a year later, and almost $1000 later, the entire logic board needs to be replaced. I was told by tech professionals that the computer itself was faulty and sold to me faulty. Gazelle said it...
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1.0
I didn't like
  • Scamming
  • Limited customer service
  • False advertising
#1328516
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Gazelle - Bought junk iPhone

I bought a iPhone 6 from Gazelle and after 2 weeks it started locking up and freezing. I had to trade it in at a Apple store and they said it had internal damage. So much for the certified and refurbished. I cantacted Gazelle after the 30 day warranty and of course they would refund nothing. Do not buy from them period.
1.0
Details
Advertised vs Delivered
Customer service
Warranty
#1322782
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Send a nearly new condition Google Pixel 128 GB Verizon phone. Was supposed to get $105. Got an email saying the phone was in bad condition and was an AT&T 32 GB phone. I called and told them they must have looked at the wrong phone, because I even left the SIM card in...
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1.1
I didn't like
  • Rip off
#1316960
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I have purchased in all 3 phones from Gazelle. The first two had minimal issues. The third however, had issues from day one. From not ringing to not keeping a charge for even several hours. Finally, less than six months in, I made an appointment at the Apple Store as...
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#1293598
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Contact Gazelle

Mailing Address:
Gazelle
10121 Barnes Canyon Rd.
San Diego, California 92121
United States
Phone:
(617) 440-7582
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On 28 May I have ordered an iPhone from Gazelle. I called them immediately after ordering to cancel it before it was shipped, because of the bad reviews on them I found on-line. The manager I spoke too told me that this order had never been processed because my IP...
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2.6
Gazelle, California
#1284812
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