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I bought a computer from Gazelle last September. 2014 Macbook air. Not even a year later, and almost $1000 later, the entire logic board needs to be replaced. I was told by tech professionals that the computer itself was faulty and sold to me faulty. Gazelle said it...
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1.0
I didn't like
  • Limited customer service
  • Scamming
  • False advertising
#1328516
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Gazelle - Bought junk iPhone

I bought a iPhone 6 from Gazelle and after 2 weeks it started locking up and freezing. I had to trade it in at a Apple store and they said it had internal damage. So much for the certified and refurbished. I cantacted Gazelle after the 30 day warranty and of course they would refund nothing. Do not buy from them period.
1.0
Details
Advertised vs Delivered
Customer service
Warranty
#1322782
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Send a nearly new condition Google Pixel 128 GB Verizon phone. Was supposed to get $105. Got an email saying the phone was in bad condition and was an AT&T 32 GB phone. I called and told them they must have looked at the wrong phone, because I even left the SIM card in...
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1.1
I didn't like
  • Rip off
#1316960
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I have purchased in all 3 phones from Gazelle. The first two had minimal issues. The third however, had issues from day one. From not ringing to not keeping a charge for even several hours. Finally, less than six months in, I made an appointment at the Apple Store as...
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#1293598
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On 28 May I have ordered an iPhone from Gazelle. I called them immediately after ordering to cancel it before it was shipped, because of the bad reviews on them I found on-line. The manager I spoke too told me that this order had never been processed because my IP...
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2.6
Gazelle, California
#1284812
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Gazelle - Need to unlock my phone

I told your company that I needed a unlocked GSM phone. Instead the phone you sent me was locked and limited to T_mobile carrier. I do not use T_mobile but a different carrier. If you can not provide. E the code to unlock the phone then process and return for me. Alfred Toe Segbe 240 543 7879
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#1239806
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Gazelle - Never told if i was approve or denid

Was i approve for my loan never got an answer let me if i was
#1232286
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Gazelle - Bait and Switch, But Still Decent

Looked online. My phone was old but in good condition. No scratches, no broken screen. Online they offered 40 bucks so I went to a kiosk. Went through the process and the machine said, "looks like your phone is pretty beat up. We'll give you 25 bucks" I mean, I was glad to be able to get some money for my phone, but I wish they were honest with their prices
2.0
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Advertised vs Delivered
Product or Service Quality
#1229516
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Gazelle - Stay away

They claim to be so fast . I sent my phone in perfect condition only to have them loose it. They said we will send you a check which still hasnt happened its been two months. Your better off going to craigs list.
1.0
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Additional Fees
Advertised vs Delivered
Billing Practices
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Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website
#1217941
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Contact Gazelle

Mailing Address:
Gazelle
10121 Barnes Canyon Rd.
San Diego, California 92121
United States
Phone:
(617) 440-7582
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Sent 3 phones in one box. All practically brand new and in perfect condition. They broke one and returned it to me. Said the 2nd was a different model than what I sent and were sending me a check for a lower amount then what they promised (I never received the check)....
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Anonymous
Js

Gazelle Doesn't PAY!!!! They accepted my phone and have been telling me for two months now they have sent a check. Then they tell me they will PayPal me the money. I have not ...

1.0
#1207120
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