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I was in the market to buy a macbook but didnt want to spend the hefty price tag that comes along with it. So i browsed around many sites and came to gazelle. The macbooks i saw were in my price range and they also offered affirm a way of getting the product with a...
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1.1
I didn't like
  • Bait and switch total scam tactic
  • Total bait and switch scam
  • Bait-and-switch
#1157645
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I gave Gazelle a try, having read good reviews. The first iphone6 phone I received from Gazelle died in two days and wouldn't turn back on. They took that back and sent me a second. The second one started deteriorating in battery life shortly after the 30 day warranty...
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#1143231
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4 years ago I used Gazelle and was very satisfied. This year I tried selling an iPhone. They asked me to do several things to deactivate the phone via emails and then they suddenly told me my phone was not from Verizon so they can’t give me any money for it. I BOUGHT...
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#1127711
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Gazelle - Didn’t receive right product; very dissatisfied

Gazelle
#1174209
1.0
Details
What a lovely Monday! Spend my entire lunch break at the post office picking this order up and guess what, wrong product! Seriously? How hard is it to look at an order and grab the right freakin product? Next time i’ll spend the extra money to get a new one right from the product company and save me a headache and a half!
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Advertised vs Delivered

Gazelle is scam company

Gazelle
#1171437
1.8
Details
I bought samsung s7 for my,the phone work ok after 6 months the cell phone service was cut off,I call my cell phone company they said the was cut off your cell phone report stolen, I call gazelle back they said it happen sometime, gazelle company free portal rt # I did return the cell phone they did send email that they received it they keep the cell phone and no refunds
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
Website

Gazelle - Shitty

Gazelle
#1134360
When I go to my account it says I don't have an order with them. I've called them 2 times, no answer. I emailed them 3 times before I had to go on Google for a different email and they FINALLY responded saying they 'found' my order. Wtf. You 'found' my order? And I paid the extra $25.99 for express shipping on Wednesday. It's now MONDAY and still NOTHING.
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Gazelle - Damage during shipping, no response

Gazelle
#1112076
1.0
Details
Had an offer from Gazelle for $207 on 27” APPLE LED monitor. Worked like new. They claim screen was broken and withdrew offer. I contacted them twice about shipping claim and no response from them at all.
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Advertised vs Delivered
Customer service
Delivery Service
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I ordered a macbook pro from Gazelle 6 days ago. Never got notice it had shipped, so I phoned customer service. Seems it never shipped because "it failed inspection". Obviously what actually happened was they oversold, but they weren't going to say that. And then,...
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1.4
#1123336
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Bought two iphones in the past year. One died within three months and the other within 8 months. Absolute crap. Will only buy from Apple from now on. Saved a few bucks buying from gazelle but it cost me in the end. They only offer a 30 day risk free guarantee. Never...
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2.8
#1122941
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Based on my experience in attempting to SELL an iPhone to Gazelle, I would not do business with them if they were giving away phones for free. In their marketing to solicit upgraders to sell their used phones, they bait-and-switch their offers, claiming defects where...
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1.4
#1119461
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I tried to move to T-Mobile from AT&T. T-Mobile said the porting was not working. I called AT&T and they said my phone is locked and the IMEI for that phone has a large unpaid past due balance. I called Gazelle.com who said they would never sell me a phone that is tied...
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1.0
#1119099
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My iPhone 6s recently died, but was insured. I received a brand new iPhone 7s, but decided to sell it to Gazelle, since I plan on purchasing the iPhone X when it comes out. I mailed my new iPhone 7s in its original box to Gazelle. After a few weeks, they emailed me...
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1.0
#1116854
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Got quoted price of 140.00 for samsung galaxy s6 128gb. Near flawless condition. Sent phone fully charged in box it was purchased from Verizon in. Also made sure box was protected so no damage would occur in shipping. Received email today from Gazelle stating they were...
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1.0
#1113231
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I purchased an iPhone 6s from Gazelle as I had been informed by an IT person they were great! So after browsing their website I selected one. I purchased one in the middle category. I do not talk on the phone much so I did not realize that it was possibly defective for...
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2.2
#1098216
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