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Gazelle - They offered $200, I sent a perfect iPhone and then got an email that the back was cracked
Gazelle - They offered $200, I sent a perfect iPhone and then got an email that the back was cracked
Gazelle - They offered $200, I sent a perfect iPhone and then got an email that the back was cracked
I got an offer of $200 for my iPhone 5. I accepted the offer and sent them a perfect phone. Today they emailed me that upon inspection the back of the phone was cracked and dropped the offer to $70! WHAT?!! I sent a perfect phone. I had to go online chat and send...
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Anonymous
Anonymous

Why would you send a phone to someone prior to payment? How are you possibly surprised that they ran a scam on you? Seriously, you do NOT send a product PRIOR to payment, EV...

smokepetfree
smokepetfree

In my situation, an evaluator was checking 2 phones at the same time and mixed up the condition. They're only supposed to check one device at a time. Did you put enough cushio...

1.0
#538652
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Well i decided to rade in my Ipad Pro 9.7in rose gold, 32 gb unlocked wifi/cellular to Gazelle! They were offering me $200. I just wanted to get rid of it so i accepted the offer. I got the box for return about 2-3 days later. I completely wiped the device & did...
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1.0
#1204772
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Resolved

Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
This is my first and last transaction with Gazelle. I read articles beforehand and thought I was dealing with a reputable, experienced, and organized company. I've had problem after problem, after even more problems on top of that... The only good in any of this is:...
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Anonymous
Anonymous

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3.1
I liked
  • Speedy emails with higher-ups
  • Fast turn-around
  • Decent price
I didn't like
  • Unable to intercept return package
  • Poor communication to non-tech savy customers
  • Inability to communicate to other gazelle departments
#963280
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I ordered a macbook pro from Gazelle 6 days ago. Never got notice it had shipped, so I phoned customer service. Seems it never shipped because "it failed inspection". Obviously what actually happened was they oversold, but they weren't going to say that. And then,...
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1.4
#1123336
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Gazelle - Need to unlock my phone

I told your company that I needed a unlocked GSM phone. Instead the phone you sent me was locked and limited to T_mobile carrier. I do not use T_mobile but a different carrier. If you can not provide. E the code to unlock the phone then process and return for me. Alfred Toe Segbe 240 543 7879
#1239806
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Gazelle - Never told if i was approve or denid

Was i approve for my loan never got an answer let me if i was
#1232286
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Sent 3 phones in one box. All practically brand new and in perfect condition. They broke one and returned it to me. Said the 2nd was a different model than what I sent and were sending me a check for a lower amount then what they promised (I never received the check)....
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Anonymous
Js

Gazelle Doesn't PAY!!!! They accepted my phone and have been telling me for two months now they have sent a check. Then they tell me they will PayPal me the money. I have not ...

1.0
#1207120
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I purchased a iPhone 5s a couple months ago from Gazelle. Then all of a sudden 6 days ago I had no service. I called my carrier and they told me that my phone was blocked because of an outstanding balance. I asked how I could have an outstanding balance when I bought...
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1.3
I didn't like
  • I was lied to 3 times
#1196469
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Ordered phone from Gazelle, 1 day later I received the following message: "An order you recently placed on our website has had its status changed. The status of order #1244245 is now Cancelled" No reason as to why the order was cancelled, but most of all....I was...
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1.0
#1185896
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Contact Gazelle

Mailing Address:
Gazelle
10121 Barnes Canyon Rd.
San Diego, California 92121
United States
Phone:
(617) 440-7582
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Gazelle - Bait and Switch, But Still Decent

Looked online. My phone was old but in good condition. No scratches, no broken screen. Online they offered 40 bucks so I went to a kiosk. Went through the process and the machine said, "looks like your phone is pretty beat up. We'll give you 25 bucks" I mean, I was glad to be able to get some money for my phone, but I wish they were honest with their prices
2.0
Details
Advertised vs Delivered
Product or Service Quality
#1229516
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