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Gazelle - They offered $200, I sent a perfect iPhone and then got an email that the back was cracked
Gazelle - They offered $200, I sent a perfect iPhone and then got an email that the back was cracked
Gazelle - They offered $200, I sent a perfect iPhone and then got an email that the back was cracked
I got an offer of $200 for my iPhone 5. I accepted the offer and sent them a perfect phone. Today they emailed me that upon inspection the back of the phone was cracked and dropped the offer to $70! WHAT?!! I sent a perfect phone. I had to go online chat and send...
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Anonymous
Anonymous

Why would you send a phone to someone prior to payment? How are you possibly surprised that they ran a scam on you? Seriously, you do NOT send a product PRIOR to payment, EV...

smokepetfree
smokepetfree

In my situation, an evaluator was checking 2 phones at the same time and mixed up the condition. They're only supposed to check one device at a time. Did you put enough cushio...

1.0
#538652
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On 28 May I have ordered an iPhone from Gazelle. I called them immediately after ordering to cancel it before it was shipped, because of the bad reviews on them I found on-line. The manager I spoke too told me that this order had never been processed because my IP...
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2.6
Gazelle, California
#1284812
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Send a nearly new condition Google Pixel 128 GB Verizon phone. Was supposed to get $105. Got an email saying the phone was in bad condition and was an AT&T 32 GB phone. I called and told them they must have looked at the wrong phone, because I even left the SIM card in...
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1.1
I didn't like
  • Rip off
#1316960
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I have purchased in all 3 phones from Gazelle. The first two had minimal issues. The third however, had issues from day one. From not ringing to not keeping a charge for even several hours. Finally, less than six months in, I made an appointment at the Apple Store as...
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#1293598
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Gazelle - Bought junk iPhone

I bought a iPhone 6 from Gazelle and after 2 weeks it started locking up and freezing. I had to trade it in at a Apple store and they said it had internal damage. So much for the certified and refurbished. I cantacted Gazelle after the 30 day warranty and of course they would refund nothing. Do not buy from them period.
1.0
Details
Advertised vs Delivered
Customer service
Warranty
#1322782
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I bought a computer from Gazelle last September. 2014 Macbook air. Not even a year later, and almost $1000 later, the entire logic board needs to be replaced. I was told by tech professionals that the computer itself was faulty and sold to me faulty. Gazelle said it...
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1.0
I didn't like
  • Limited customer service
  • Scamming
  • False advertising
#1328516
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Well i decided to rade in my Ipad Pro 9.7in rose gold, 32 gb unlocked wifi/cellular to Gazelle! They were offering me $200. I just wanted to get rid of it so i accepted the offer. I got the box for return about 2-3 days later. I completely wiped the device & did...
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1.0
#1204772
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Resolved

Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
Gazelle - Never again
This is my first and last transaction with Gazelle. I read articles beforehand and thought I was dealing with a reputable, experienced, and organized company. I've had problem after problem, after even more problems on top of that... The only good in any of this is:...
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Anonymous
Anonymous

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3.1
I liked
  • Speedy emails with higher-ups
  • Decent price
  • Fast turn-around
I didn't like
  • Unable to intercept return package
  • Inability to communicate to other gazelle departments
  • Insufficient return packaging materials
#963280
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I ordered a macbook pro from Gazelle 6 days ago. Never got notice it had shipped, so I phoned customer service. Seems it never shipped because "it failed inspection". Obviously what actually happened was they oversold, but they weren't going to say that. And then,...
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1.4
#1123336
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Contact Gazelle

Mailing Address:
Gazelle
10121 Barnes Canyon Rd.
San Diego, California 92121
United States
Phone:
(617) 440-7582
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Gazelle - Need to unlock my phone

I told your company that I needed a unlocked GSM phone. Instead the phone you sent me was locked and limited to T_mobile carrier. I do not use T_mobile but a different carrier. If you can not provide. E the code to unlock the phone then process and return for me. Alfred Toe Segbe 240 543 7879
Product
#1239806
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