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We already own four iPads in a three person family. So, when I won a 2017 new model iPad in a raffle, we decided to just sell it to Gazelle and go out to dinner with the proceeds. I inboxed a brand new iPad, charged it up to make sure it was okay, and carefully...
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1.0
#1184459
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Used to be a great experience; fair and fast payment. I used Gazelle to sell items once or twice monthly for many years. Now, it has become painful. Perfect condition (like out of the box perfect) items have offers lowered due to “wear” or “scratches”. Boxes disappear...
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1.3
#1182141
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I sent in an iPhone SE in perfect (like new) condition in the original box. Offer was $130. After inspection they offered $50 stating the wrong phone was sent in and in poor condition. When I called the company I was told the reason was because the phone was not...
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1.0
#1178757
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Gazelle - Didn’t receive right product; very dissatisfied

What a lovely Monday! Spend my entire lunch break at the post office picking this order up and guess what, wrong product! Seriously? How hard is it to look at an order and grab the right freakin product? Next time i’ll spend the extra money to get a new one right from the product company and save me a headache and a half!
1.0
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Advertised vs Delivered
#1174209
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Gazelle is scam company

I bought samsung s7 for my,the phone work ok after 6 months the cell phone service was cut off,I call my cell phone company they said the was cut off your cell phone report stolen, I call gazelle back they said it happen sometime, gazelle company free portal rt # I did return the cell phone they did send email that they received it they keep the cell phone and no refunds
1.8
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Advertised vs Delivered
Billing Practices
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Turnaround Time
Warranty
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#1171437
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I was in the market to buy a macbook but didnt want to spend the hefty price tag that comes along with it. So i browsed around many sites and came to gazelle. The macbooks i saw were in my price range and they also offered affirm a way of getting the product with a...
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1.1
I didn't like
  • Would not deliver the product i purchased
  • Bait and switch total scam tactic
  • Bait-and-switch
#1157645
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I gave Gazelle a try, having read good reviews. The first iphone6 phone I received from Gazelle died in two days and wouldn't turn back on. They took that back and sent me a second. The second one started deteriorating in battery life shortly after the 30 day warranty...
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#1143231
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Gazelle - Shitty

When I go to my account it says I don't have an order with them. I've called them 2 times, no answer. I emailed them 3 times before I had to go on Google for a different email and they FINALLY responded saying they 'found' my order. Wtf. You 'found' my order? And I paid the extra $25.99 for express shipping on Wednesday. It's now MONDAY and still NOTHING.
#1134360
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4 years ago I used Gazelle and was very satisfied. This year I tried selling an iPhone. They asked me to do several things to deactivate the phone via emails and then they suddenly told me my phone was not from Verizon so they can’t give me any money for it. I BOUGHT...
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#1127711
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I ordered a macbook pro from Gazelle 6 days ago. Never got notice it had shipped, so I phoned customer service. Seems it never shipped because "it failed inspection". Obviously what actually happened was they oversold, but they weren't going to say that. And then,...
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1.4
#1123336
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